The ESX 2013, being held in Nashville, TN, concluded on June 21 with Monitronics taking home the ESX Maximum Impact Award for its eContract app. The eContract application helps dealers reduce complicated hardcopy paperwork as well as offer a green alternative for new customer contracts. This way, dealers can close their transactions much more quickly, helping boost their sales significantly as well as managing and organizing customer data and updates much more efficiently. eContract is also a much more cost-effective way to go, as compared to shipping paper contracts to several hundred locations. Completing and submitting eContracts hardly takes a few minutes, and it makes the entire process much easier and moreconvenient for the dealers as well as the customers.
The ESX Maximum Impact Awards are given away in 26 categories that recognize the best security industry services, video security, and . The award to Monitronics was given in the “Best Accessories and Aids: Mobile Applications” category. Monitronics International is one of the largest and fastest growing alarm monitoring companies in America. The launch of the eContract app is another innovative step from the company to simplify the process of submitting customer contracts for the dealers as well as the customers.
Using the eContract app, a dealer can conveniently walk the customer through the necessary steps and fill out the necessary details. Upon confirmation by the customer, the dealer simply needs to hit the “submit” button on an iPad or Android tablet. Soon after that, a PDF copy is instantly sent to the customer as well as the dealer.
eContract offers greater efficiency to sales reps and their customers while also providing a green alternative to hardcopy paperwork,” said Vice President Operations at Monitronics Bruce Mungiguerra. “We’re pleased with the feedback our partnering dealers have given us about this new application, and we continue to leverage technology to provide them with new, more convenient options as they grow their businesses.”
In the highly competitive and alarm systems market, providers need to take every possible step to make things easier, more convenient, and more reliable for their customers. The eContract app is a move in the same direction by Monitronics. This will greatly help improve the overall customer experience, thus swiftly boosting sales for dealers. Great for the company, and great for you, as a customer. You no longer have to worry about organizing your paperwork and remembering contract renewal dates. Your eContract at can help you do that and send you automatic reminders when you need to make any changes or take any actions.
Gary Nash
Author – Gary has been with us for 3 years, but already has expert knowledge of the home security industry. He’s in charge of company research and news. Zach works to ensure that the site provides the most accurate and timely news in the industry.